Frequently Asked Questions

People enter this process at all stages. Sometimes, they need help figuring out what’s holding them back and other times they know exactly what they want, but just need help getting there.

By seeking therapy, you are investing in yourself. Therapy will help you discover who you are. It will help you manage and cope with the triggers, symptoms, and behaviors that get in your way by allowing you a safe space to express yourself.

Just by being here, you’ve already done the hardest part, so keep up the good momentum and reach out so you can continue on your journey!

Well, which do you prefer? Both options are always available for each session. My computer system defaults to Telehealth, so please confirm with me prior to your appointment if you plan to come in or do a virtual session. If you are sick or have been exposed to someone who is sick, I ask that we do a Telehealth session for everyone’s safety.

Yes! Schedule your free consultation and avoid the phone and email tag! You will have 15 minutes on the phone with me to let me know all about what you are looking for and what you need, and to ask any questions you may have about anything related to the process.

I keep my caseload intentionally small so I can provide focused, individualized care. For that reason, I am out-of-network with most insurance companies.

Superbills are available upon request if you would like to seek reimbursement through your out-of-network benefits.

Session fees are $200 for a 45-55 minute appointment. Payment is due at the time services are rendered unless other arranagements are made in advance.

Rachel Kalina, LCSW accepts all major credit cards, FSA/HSA cards, and provides a discount for Venmo and cash.

No problem! Let me know by email or text at least 48 hours in advance so I can offer that time to someone else and you can avoid the cancelation fee. Telehealth is always an option if you are sick or unable to make it to the office at your scheduled time. Should you choose to reschedule, if it’s within the same week as your appointment, you will not be charged a late cancellation fee.

More information about the attendance policy is available in the Office Policies document in your intake paperwork.